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Matt O’Brien

Matt O’Brien is the First Assistant Secretary, Finance and Property Services, Department of Parliamentary Services, Parliament of Australia. The Finance and Property Services Division provides ongoing maintenance services to support the Parliament, building occupants and visitors as well as financial advice and services to the department. Matt also leads the DPS Innovation Framework and implementation. Matt commenced with DPS in April 2020. Prior to this, he was the Chief Operating Officer at Canberra Girls Grammar School. Matt has a strong background in corporate and financial management spanning 20 years. He has held senior leadership roles in the education, government and not-for-profit sectors. He previously sat on a number of boards and advisory groups primarily in the not-for-profit sector. Matt has qualifications in commerce and industrial relations, is a member of the Australian Institute of Company Directors and is a Fellow of CPA Australia.

Synopsis

DPS have developed a Mission Guided Innovation System that can address both our strategic and tactical challenges faster, and with higher solution value, than what was previously possible. This is an "open innovation system" that identifies strategic and tactical challenges, and engages with teams to explore and validate ideas and solution to address these challenges.

Andrew McBride

Andrew McBride has held the position of Manager, Information Technology for the Victorian Department of Parliamentary Services for 5 years. Andrew is responsible for providing innovative and timely technology and communication solutions to a dispersed and local customer base including Members, Electorate Offices and Parliamentary staff. His IT team is responsible for the business analysis, project management, design, procurement, installation, implementation and ongoing maintenance of all technology solutions.

Synopsis

In this panel session, managers from the Parliament of Victoria’s Information Services area will discuss opportunities for artificial intelligence and machine learning to improve or replace existing services. Focusing on several current case studies, panellists will explore what they have learned from failures, where they are seeing success, and some of the challenges and opportunities in this space for Parliamentary services in the future.

Carolyn Macvean

As Manager of the Parliamentary library since 2014, Carolyn’s role is to implement the ongoing transformation of research and information services for and on behalf of Members and staff of the Parliament of Victoria, while overseeing the capture and preservation of Parliament’s heritage past.

A knowledge and information professional for over 30 years, Carolyn’s previous role was CEO of a regional library corporation. Other employers include the University of Melbourne, the CSIRO, and State and local governments where she held senior management positions.

Synopsis

In this panel session, managers from the Parliament of Victoria’s Information Services area will discuss opportunities for artificial intelligence and machine learning to improve or replace existing services. Focusing on several current case studies, panellists will explore what they have learned from failures, where they are seeing success, and some of the challenges and opportunities in this space for Parliamentary services in the future.

James Scott

James Scott has worked in broadcast production since 1998 and has been managing Hansard since 2011. Combining these two occupations with network infrastructure and project management activities has allowed James to redefine service delivery for the Parliament of Victoria.

Synopsis

In this panel session, managers from the Parliament of Victoria’s Information Services area will discuss opportunities for artificial intelligence and machine learning to improve or replace existing services. Focusing on several current case studies, panellists will explore what they have learned from failures, where they are seeing success, and some of the challenges and opportunities in this space for Parliamentary services in the future.

Sue Klein

An experienced Records and Information manager, Sue has worked across all three tiers of government and has seen many of the changes in how we manage, use and process information. Sue is implementing a machine learning (AI) solution at the Parliament of Victoria to manage unstructured information - the "dark matter" of an organisation.

Synopsis

In this panel session, managers from the Parliament of Victoria’s Information Services area will discuss opportunities for artificial intelligence and machine learning to improve or replace existing services. Focusing on several current case studies, panellists will explore what they have learned from failures, where they are seeing success, and some of the challenges and opportunities in this space for Parliamentary services in the future.

Matthew Smith

Three years into a Civil Engineering degree, Matt’s inner geek got its way and he changed lanes to pursue a career in IT. He embarked on a 20-year career in higher education during which he worked as a Research Assistant, Software Engineer, Director of Facilities Management and CIO at Universities in Victoria and NSW.

In 2015 the promise of unpredictable weather and rolling lockdowns proved too much, and he left the Northern Rivers of NSW to return to Melbourne and take up the role of CIO with the Victorian Parliament.

In 2015 the promise of unpredictable weather and rolling lockdowns proved too much, and he left the Northern Rivers of NSW to return to Melbourne and take up the role of CIO with the Victorian Parliament.

As the CIO, Matt is responsible for the IT, Library, Hansard, and Broadcast functions at Vic Parliament and continues to drive the Parliament’s digitisation strategy to support a resilient, intelligent and flexible workplace.

In his capacity as Deputy Secretary, he has overseen the implementation and operation of the Member’s office budget compliance framework, Parliamentary Adviser industrial agreement development and Parliament’s Risk and Audit activities.

Synopsis

In this panel session, managers from the Parliament of Victoria’s Information Services area will discuss opportunities for artificial intelligence and machine learning to improve or replace existing services. Focusing on several current case studies, panellists will explore what they have learned from failures, where they are seeing success, and some of the challenges and opportunities in this space for Parliamentary services in the future.

Kelly McFadyen

Kelly provides leadership and strategic direction for the Corporate Services Division. Kelly works with the executive and senior managers to provide professional IT, Finance, People, Property, Security and Corporate Planning services across Parliament. Kelly brings 23 years’ leadership experience in corporate services, strategy and governance in both the private and NSW public sectors.

Synopsis

Human-Centred Workplaces are workplaces that prioritise people. Research has shown that if we actively prioritise people (over profit), our values (over rules), our ethics (over compliance) and develop a culture of trust and gratitude, then discretionary performance will increase!

At the Parliament of NSW we want every team member to be themselves, to feel valued and part of a community. Our goal is to create a workplace where our team members can grow - free to inspire and be inspired. This presentation will offer you an overview of the approach that the Department of Parliamentary Services team in NSW is adopting to create a Human Centred Workplace.

Juliet Burston

With a career in Customer Experience spanning over 20 years, Juliet’s ability to place herself in the shoes of her customers is both her super power and her passion! Juliet has extensive experience working in the Tourism and Hospitality industry where she successfully implemented human centred workplace culture and customer satisfaction programs.

Since joining the Department of Parliamentary Services May 2021, Juliet’s focus has been on building and implementing a strategy that will drive a human centred workplace within the Parliament of NSW.

Synopsis

Human-Centred Workplaces are workplaces that prioritise people. Research has shown that if we actively prioritise people (over profit), our values (over rules), our ethics (over compliance) and develop a culture of trust and gratitude, then discretionary performance will increase!

At the Parliament of NSW we want every team member to be themselves, to feel valued and part of a community. Our goal is to create a workplace where our team members can grow - free to inspire and be inspired.

This presentation will offer you an overview of the approach that the Department of Parliamentary Services team in NSW is adopting to create a Human Centred Workplace.

Nadia Taggart

Nadia Taggart is the Director Cyber Security Strategy and Operations at the Australian Parliament. Nadia’s team is responsible for cyber security incident response, digital forensics, cyber threat intelligence, cyber threat hunt and emulation, and cyber security engineering. Nadia has over a decade of leadership experience in a variety of contexts, ranging from cyber security, information operations, communications security and ICT delivery, through to driving educational reform programs in schools. Nadia has a Bachelor degree in Psychology and Sociology, a Master of Teaching and a Master of Cyber Operations. In 2016 Nadia moved an executive role with one of Australian’s largest independent schools, to ICT Management. Before joining DPS, she was a Director within the Department of Home Affairs, driving evidence based and intelligence informed strategic change in cyber security. Prior to that she worked at the Department of Defence in Information Warfare and with Defence’s ICT Security Branch where she led whole of Defence reform to uplift Defence’s ability prevent and respond to cyber security incidents. Nadia’s eclectic background and broad skillset has given her unique perspectives on cyber security, and a passion to embed key cyber security principles within all areas of the business by making it meaningful and relevant to those outside the cyber security ‘bubble’.

Synopsis

Debunking the myth that advanced persistent threat actors are only interested in highly classified information, this presentation will unpack the various aspects that need to be considered in order to achieve cyber resilience. Building secure networks is a great start, but how do you keep them secure and defensible? Drawing upon research in psychology and education, in combination with research and best practice in cyber security, the required elements to support user awareness will be discussed. This will include developing senior leader awareness through tactical, operational, and strategic level reporting to support evidence based and intelligence informed decision making. Delving into cyber security incident response, this presentation will unpack aspects that need to be considered, exercised and planned for, so that you are prepared to fight through an attack, including adapting a 'one size fits most' incident response plan, to different situations.

Andres Lomp

As Community Engagement Manager for the Parliament of Victoria, over the past seven years Andres has worked with business units across parliament to develop and implement our first and subsequent community engagement strategies. Prior to this, Andres worked at the Australian Parliament as International and Community Relations Director, playing a key role in establishing the Pacific Parliamentary Partnerships program. Andres has also undertaken capacity building and professional development work for the Inter-Parliamentary Union and United Nations Development Programme in a range of countries.

Synopsis

Almost a quarter of the way through the 21st century, have parliaments gone far enough or been creative enough engaging with the communities they represent? Can more be done to enliven the way we interact with the public? How can the assets of Parliamentary Services be used to foster a more innovative engagement culture?

Dave Wills

David (Dave) Wills joined Parliamentary Service 6 years ago taking up the newly created Facilities and Property Asset Manager role. Dave previously held similar roles with the likes of ESR and Schering Plough Animal Health (a global animal vaccine manufacturer). Dave started out his work career in the 80’S with the then NZ Electricity corporation working his way through a range of exciting and challenging roles from the maintenance, management and construction of automated process and controls through into facilities construction, management and operations. Today Dave heads up the Parliamentary Service Buildings project management office and is the Project Director for the Parliamentary precinct Future Accommodation project. Dave has been through 2 parliamentary election cycles and as he will outline in his presentation these have posed unique challenges to our infrastructure and how we ensure Parliament operates as seamlessly as possible amid great change when executives and the mix and make of Parliament changes around an election and during a parliamentary term.

Synopsis

How do you take an entrenched Parliamentary Office Accommodation model that has seen minimal change to its fundamental operating model for over 100 years?  How do you initiate and enact change to achieve a result that not only provides fit for purpose office accommodation for the range of parliamentary and government functions but is also highly resilient to natural disasters, reflects climate change goals, is adaptable and flexible at short notice to requirements to change and is future proofed to allow for future expansion?   

The presentation will take you on a short journey of the history of the New Zealand Parliament buildings in Wellington from the mid 1800’s to today and explore where we are planning to take the buildings and the way we work with and in the buildings over the next 5 years. We will outline the challenges we have faced and how we responded and how they now shape our proposed future accommodation.